CONTACT HEADQUARTERS

We run an active operation. To ensure you get the fastest answer, please review the communication channels below. We prioritize Member Support over general inquiries.

TECHNICAL SUPPORT & ACCESS

Having trouble logging in? Link broken? File won’t download?

If you are a current member of the Academy and experiencing technical issues with the portal or your account, contact the support desk immediately.

support@captainsbusinessacademy.com

Response Time: Typically within 24 hours

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GENERAL INQUIRIES

Media, Podcasts, and Sponsorships. For business development or press inquiries, hail the Captain directly.

Info@captainsbusinessacademy.com

Note: We do not respond to solicitations for SEO services or web design.

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FREQUENTLY ASKED QUESTIONS (Read Before Emailing)

  • No. The Academy is a text-based "Digital Operating Manual." We do not use video to teach. This is designed to be read, downloaded, and implemented immediately.

  • A: Absolutely not. In fact, you are in the best possible position. Most captains spend their first 3 to 5 years barely scraping by because they underprice their trips and don't understand their hidden costs (like engine depreciation). Taking this course before you launch will save you thousands of dollars and skip the "starving guide" phase entirely.

  • A: You already know how to catch fish and run a boat—we aren't teaching you that. This course is about making sure your business is actually paying you what you're worth. Many veteran captains realize they've been running a "hobby" instead of a business once they plug their numbers into our Financial Engine. If you want to stop working yourself to the bone, dial in your retirement strategy, or eventually sell your business, this is for you.

  • A: Yes. The laws of business do not change based on salt water or fresh water. The math behind a boat loan, fuel burn, marketing, and client retention is exactly the same whether you are trolling for Lake Erie Walleye or running offshore for Marlin. The templates and calculators are 100% customizable to your specific trip types, species, and region.

  • A: No. If you can read a sonar screen and type on a smartphone, you can use these tools. We built the "Captain's Financial Engine" specifically for guys who hate spreadsheets. We did all the complex math and coding behind the scenes. All you have to do is type in your numbers (like fuel price and boat payment) into the yellow boxes, and the dashboard does the rest.

  • A: The course is entirely self-paced and available 24/7. You don't have to show up for live classes. You can binge the whole thing during a blown-out weather day, or go through one 15-minute lesson a night. Once you buy it, you have lifetime access, so you can always come back to it during your off-season.

  • A: Because marketing a broken business model just makes you go broke faster. If you are losing $20 of profit margin on every trip because your pricing is wrong, running more ads will only dig your hole deeper. This course fixes the foundation of your business. The "Buy vs. Wait Simulator" alone has saved captains from making $80,000 mistakes on new boats they didn't actually need.

  • A: You get immediate access to the full training academy, plus the complete Business Tackle Box. This includes the Captain's Financial Engine (our custom profitability calculator), the "Copy/Paste" Script Pack, the Deckhand Operations Manual, the Pre-Departure Safety Briefing, and the Retirement Reality Check. You get the knowledge, and you get the exact tools to execute it.

  • A: We back the Academy with our 30-Day "Fuel in the Tank" Guarantee. If this system doesn’t help you make or save real money on the water, it doesn’t deserve a dollar of yours. The entire course is designed to pay for itself in clarity, cost savings, or better decisions within your first few trips.

    • The Deal: Buy the course, open the Financial Engine, run your numbers, and read the Exit Strategy. If you honestly feel these tools did not clarify your business or save you money, email us within 30 days for a 100% refund.

    • The One Condition: We ask that you attach your completed P&L worksheet to your refund request. Why? Because these tools only work if you actually use them. Show us you put the effort in to run your numbers, and if it still didn't help, you get your money back.

  • A: Check your Spam/Promotions folder for an email from "Captains Business Academy." The subject line usually contains "Login Details." If it's not there, email Support above.

  • Your license is for one user. However, many of the SOPs (Standard Operating Procedures) inside the course are designed to be downloaded, printed, and handed to your crew.

  • No. We provide educational blueprints and operational frameworks. All financial and legal templates should be reviewed by your own professionals before filing.